Help Center
Return to app
General Availability
General Availability
  • Getting started
    • Welcome to Dappr
    • Placing an Order
    • Pricing Structure
      • Plans & Packages
      • Choosing the right plan
      • Add-on Services
    • Core features
      • Navigating the dashboard
      • Setting up features
    • Install our apps
      • iOS app
      • Android app
      • Desktop app (PWA)
  • Business Formation
    • Introduction to Dappr Formation
    • Choosing an entity type
      • Limited Liability Company
      • C-corporation
      • Factors to consider
      • Changing entity type later
    • Registering Your Business
      • Choosing a business name
      • Choosing a formation state
      • Benefits of using Dappr
      • Our formation process
    • Registered Agent Services
      • What is a registered agent?
      • Using Dappr's Registered Agent service
      • Appointing yourself as agent
    • Initial Capital Contribution / Investment
    • Information for international entrepreneurs
      • Non-resident considerations
      • Starting without a SSN or ITIN
      • Country-specific information and sanctions
      • Why int'l entrepreneurs should choose Dappr
    • FAQs about Formation
  • Accounting
    • Introduction to Dappr Accounting
    • Managing Accounts
      • Chart of Accounts
      • Reconciliation and sync with Plaid
    • AI-Powered Virtual Bookkeeper
      • What is the Virtual Bookkeeper?
      • Communicating with your Virtual Bookkeeper
      • Year-end close
      • FAQs about the Virtual Bookkeeper
    • Transactions
      • Adding and managing transactions
      • Auto-sync with Dappr Financial Accounts
      • Auto-sync with Dappr Sales
    • Financial Reports
      • Income statement
      • Balance sheet
      • Other reports
    • Tax Preparation
      • Preparing for tax season
      • Let Dappr handle your tax filings
    • FAQs about Accounting
  • Financial Accounts
    • Introduction to Dappr Financial Accounts
    • Opening and Managing a Financial Account
      • Requirements for opening an account
      • Application process
      • Account suspension and closure
      • Obtain an account verification letter
      • Monthly statements
    • Cards and Cardholders
      • Physical vs. virtual cards
      • Adding and managing cardholders
      • Managing cards and accessing card details
      • Apple Pay and Google Pay
      • ATM withdrawals
    • Sending and Receiving Funds
      • ACH and domestic wire transfer
      • Sending and depositing checks
      • Depositing cash in-store
      • Receiving international wires
      • Access account details
    • Receipt Management
    • Anti-Fraud Protections
      • Built-in security features
      • Disputing ACH direct debits
      • Disputing card transactions
      • How Dappr handle fraudsters
    • Fee Schedule
    • FAQs about Financial Accounts
      • Who are Dappr's partners?
      • FDIC-insurance eligibility
      • Use Plaid to connect with other services
  • Sales
    • Introduction to Dappr Sales
    • Invoicing
      • Creating and sending invoices
      • Recurring invoices
      • Sending quotes
      • Tracking invoice payments
      • Exporting PDF invoices and receipts
      • Notifying customers by email
    • Payment Processing
      • Supported payment methods
      • Temporary card authorizations
      • In-person payments
      • Using customer balances
      • Fees and payouts
      • Instant payouts
      • Receiving wire transfers with virtual bank accounts
      • Hosted payment pages
      • Handling transaction disputes
      • Issuing refunds
      • Fraudulent use
    • Product Management
      • Adding and managing products
      • Tracking inventory levels
      • Managing variants
    • Customer Management
      • Adding and managing customers
      • Storing payment methods
    • Point-of-Sale (POS)
      • An on-the-go POS system
      • Getting started with POS
      • Required hardware
      • Using the mobile app
    • Sales Taxes
      • Automatic tax calculation
      • State tax registration
      • Nexus monitoring
      • Managing locations
      • Automatic withholding and remittance
    • Navigating the Sales Dashboard
      • Analytics and reporting
      • Managing orders and fulfillment
    • FAQs about Sales
  • Virtual mailbox
    • Introduction to Virtual Mailbox
    • Managing Subscriptions
      • Purchasing a new mailbox
      • Pricing
      • Getting started with Virtual Mailbox
    • Managing Incoming Mail
      • View your inbox
      • Receiving notifications
      • Handling letters
      • Handling packages
    • Using As Business Address
    • FAQs about Virtual Mailbox
  • Compliance & records
    • Introduction to Business Records
    • Compliance Tools
      • Compliance alerts
      • Maintaining good standing
    • Documents and Filings
      • Document management system
      • What records do I need to keep?
      • EIN & Formation Documents
    • Ownership Management
      • Cap table management
      • Differences between LLC and C-Corporation
      • Tracking changes in ownership
    • LLC-Specific Features
      • Members
      • Managers
      • Operating agreement basics
    • Corporation-Specific Features
      • Board of Directors
      • Shareholders
      • Officers
      • Bylaws
    • Meetings and Resolutions
      • Hold your meeting with Dappr
      • Issue and vote on resolutions
      • Keep stakeholders updated
    • Understanding Compliance
    • FAQs about Business Records
  • Business settings
    • Update the Business Profile
    • Branding for Invoices and Hosted Pages
    • User Management
      • Invite and manage users
      • Adjust user permissions
    • Billing and Subscriptions
      • Canceling registered agent services
      • Upgrading, downgrading, or canceling base plan
  • Professional services
    • Introduction to Dappr's Legal Services
    • Legal Filing Services
      • Business License Report
      • Doing-Business-As (DBA)
      • Foreign Qualification
      • Entity Type Conversion
      • Amendment to Articles
      • Dissolution
      • Merger
      • Annual Report
      • Certificate of Good Standing
      • FinCEN BOI Filing
      • How to order services
    • Professional Accountant
      • One-time consultation
      • Hire an accountant with Dappr
      • CPA Review
    • 409(a) Valuation
  • Closing your business
    • Closing Your Business Permanently
    • Dissolving The Legal Entity
    • Checklist for Closing Business
    • Deleting Data From Dappr (Retention Policy)
  • My account
    • Update Contact Information
    • Manage Notifications
    • View My Roles and Responsibilities
    • Become An Affiliate
    • Deleting Your User
    • ID Verification
  • Troubleshooting & FAQs
    • Common Issues and Solutions
    • Unable To Sign In
    • Contact Support
    • FAQs for Other Topics
  • Terms
    • Terms of Use
    • Privacy Policy
    • Cookie Policy
    • Acceptable Use Policy
    • Do Not Sell My Personal Information
    • Other Terms & Agreements
      • Payment Services Agreement
      • Filing Services Agreement
      • Registered Agent Service Agreement
      • Dappr Financial Account Agreement
      • Partnership Agreements
        • Treasury Accountholder Terms
        • Issuing Accountholder Terms
        • Issuing Bank Terms (Celtic Bank)
        • Apple Pay Accountholder Terms
        • Spend Card Offer
        • Spend Card Authorized User Terms (Celtic Bank)
        • Remote Deposit Capture Terms
        • Stripe Connected Account Agreement
        • Stripe E-sign Disclosure
        • Affiliate Program Terms and Conditions
        • Stripe Services Agreement
  • Desktop app
    • Changelog
      • v0.13.0 | 2025-01-01
    • Product Roadmap
Powered by GitBook
On this page
  • How the ID Verification Process Works
  • Who Needs to Verify Their Identity?
  • Security and Compliance
  1. My account

ID Verification

PreviousDeleting Your UserNextCommon Issues and Solutions

Last updated 4 months ago

To ensure security, compliance, and fraud prevention, Dappr requires all users with access to a Dappr Financial Account or an approved cardholder role to verify their identity. This includes:

  • Legal representatives

  • LLC members and managers

  • Employees and other stakeholders with a Dappr account

By implementing Plaid’s secure ID verification system, Dappr ensures that only authorized individuals can access financial services, manage funds, and act as cardholders.

How the ID Verification Process Works

Users required to verify their identity must complete the following steps:

  1. Scan a Government-Issued ID

    • Users will be prompted to upload a clear photo of a valid, unexpired ID (passport, driver’s license, or national ID card).

  2. Take a Real-Time Selfie for Facial Matching

    • Plaid’s system will compare the selfie to the ID photo to confirm the identity of the individual.

    • This step prevents impersonation and ensures that the person using the account is the rightful owner of the provided ID.

  3. Match Details Against Databases

    • Plaid will compare the submitted information with government and financial databases to detect fraud or inconsistencies.

Who Needs to Verify Their Identity?

Identity verification is mandatory for:

  • Legal representatives forming a business through Dappr

  • All users with access to a Dappr Financial Account

  • Anyone approved to be a Dappr cardholder

  • LLC members and managers who have access to financial services

  • Employees and other stakeholders using a Dappr account

Security and Compliance

Dappr’s identity verification process follows industry-standard encryption protocols and meets Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. The verification process is fast, encrypted, and typically completed within minutes.