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General Availability
  • Getting started
    • Welcome to Dappr
    • Placing an Order
    • Pricing Structure
      • Plans & Packages
      • Choosing the right plan
      • Add-on Services
    • Core features
      • Navigating the dashboard
      • Setting up features
    • Install our apps
      • iOS app
      • Android app
      • Desktop app (PWA)
  • Business Formation
    • Introduction to Dappr Formation
    • Choosing an entity type
      • Limited Liability Company
      • C-corporation
      • Factors to consider
      • Changing entity type later
    • Registering Your Business
      • Choosing a business name
      • Choosing a formation state
      • Benefits of using Dappr
      • Our formation process
    • Registered Agent Services
      • What is a registered agent?
      • Using Dappr's Registered Agent service
      • Appointing yourself as agent
    • Initial Capital Contribution / Investment
    • Information for international entrepreneurs
      • Non-resident considerations
      • Starting without a SSN or ITIN
      • Country-specific information and sanctions
      • Why int'l entrepreneurs should choose Dappr
    • FAQs about Formation
  • Accounting
    • Introduction to Dappr Accounting
    • Managing Accounts
      • Chart of Accounts
      • Reconciliation and sync with Plaid
    • AI-Powered Virtual Bookkeeper
      • What is the Virtual Bookkeeper?
      • Communicating with your Virtual Bookkeeper
      • Year-end close
      • FAQs about the Virtual Bookkeeper
    • Transactions
      • Adding and managing transactions
      • Auto-sync with Dappr Financial Accounts
      • Auto-sync with Dappr Sales
    • Financial Reports
      • Income statement
      • Balance sheet
      • Other reports
    • Tax Preparation
      • Preparing for tax season
      • Let Dappr handle your tax filings
    • FAQs about Accounting
  • Financial Accounts
    • Introduction to Dappr Financial Accounts
    • Opening and Managing a Financial Account
      • Requirements for opening an account
      • Application process
      • Account suspension and closure
      • Obtain an account verification letter
      • Monthly statements
    • Cards and Cardholders
      • Physical vs. virtual cards
      • Adding and managing cardholders
      • Managing cards and accessing card details
      • Apple Pay and Google Pay
      • ATM withdrawals
    • Sending and Receiving Funds
      • ACH and domestic wire transfer
      • Sending and depositing checks
      • Depositing cash in-store
      • Receiving international wires
      • Access account details
    • Receipt Management
    • Anti-Fraud Protections
      • Built-in security features
      • Disputing ACH direct debits
      • Disputing card transactions
      • How Dappr handle fraudsters
    • Fee Schedule
    • FAQs about Financial Accounts
      • Who are Dappr's partners?
      • FDIC-insurance eligibility
      • Use Plaid to connect with other services
  • Sales
    • Introduction to Dappr Sales
    • Invoicing
      • Creating and sending invoices
      • Recurring invoices
      • Sending quotes
      • Tracking invoice payments
      • Exporting PDF invoices and receipts
      • Notifying customers by email
    • Payment Processing
      • Supported payment methods
      • Temporary card authorizations
      • In-person payments
      • Using customer balances
      • Fees and payouts
      • Instant payouts
      • Receiving wire transfers with virtual bank accounts
      • Hosted payment pages
      • Handling transaction disputes
      • Issuing refunds
      • Fraudulent use
    • Product Management
      • Adding and managing products
      • Tracking inventory levels
      • Managing variants
    • Customer Management
      • Adding and managing customers
      • Storing payment methods
    • Point-of-Sale (POS)
      • An on-the-go POS system
      • Getting started with POS
      • Required hardware
      • Using the mobile app
    • Sales Taxes
      • Automatic tax calculation
      • State tax registration
      • Nexus monitoring
      • Managing locations
      • Automatic withholding and remittance
    • Navigating the Sales Dashboard
      • Analytics and reporting
      • Managing orders and fulfillment
    • FAQs about Sales
  • Virtual mailbox
    • Introduction to Virtual Mailbox
    • Managing Subscriptions
      • Purchasing a new mailbox
      • Pricing
      • Getting started with Virtual Mailbox
    • Managing Incoming Mail
      • View your inbox
      • Receiving notifications
      • Handling letters
      • Handling packages
    • Using As Business Address
    • FAQs about Virtual Mailbox
  • Compliance & records
    • Introduction to Business Records
    • Compliance Tools
      • Compliance alerts
      • Maintaining good standing
    • Documents and Filings
      • Document management system
      • What records do I need to keep?
      • EIN & Formation Documents
    • Ownership Management
      • Cap table management
      • Differences between LLC and C-Corporation
      • Tracking changes in ownership
    • LLC-Specific Features
      • Members
      • Managers
      • Operating agreement basics
    • Corporation-Specific Features
      • Board of Directors
      • Shareholders
      • Officers
      • Bylaws
    • Meetings and Resolutions
      • Hold your meeting with Dappr
      • Issue and vote on resolutions
      • Keep stakeholders updated
    • Understanding Compliance
    • FAQs about Business Records
  • Business settings
    • Update the Business Profile
    • Branding for Invoices and Hosted Pages
    • User Management
      • Invite and manage users
      • Adjust user permissions
    • Billing and Subscriptions
      • Canceling registered agent services
      • Upgrading, downgrading, or canceling base plan
  • Professional services
    • Introduction to Dappr's Legal Services
    • Legal Filing Services
      • Business License Report
      • Doing-Business-As (DBA)
      • Foreign Qualification
      • Entity Type Conversion
      • Amendment to Articles
      • Dissolution
      • Merger
      • Annual Report
      • Certificate of Good Standing
      • FinCEN BOI Filing
      • How to order services
    • Professional Accountant
      • One-time consultation
      • Hire an accountant with Dappr
      • CPA Review
    • 409(a) Valuation
  • Closing your business
    • Closing Your Business Permanently
    • Dissolving The Legal Entity
    • Checklist for Closing Business
    • Deleting Data From Dappr (Retention Policy)
  • My account
    • Update Contact Information
    • Manage Notifications
    • View My Roles and Responsibilities
    • Become An Affiliate
    • Deleting Your User
    • ID Verification
  • Troubleshooting & FAQs
    • Common Issues and Solutions
    • Unable To Sign In
    • Contact Support
    • FAQs for Other Topics
  • Terms
    • Terms of Use
    • Privacy Policy
    • Cookie Policy
    • Acceptable Use Policy
    • Do Not Sell My Personal Information
    • Other Terms & Agreements
      • Payment Services Agreement
      • Filing Services Agreement
      • Registered Agent Service Agreement
      • Dappr Financial Account Agreement
      • Partnership Agreements
        • Treasury Accountholder Terms
        • Issuing Accountholder Terms
        • Issuing Bank Terms (Celtic Bank)
        • Apple Pay Accountholder Terms
        • Spend Card Offer
        • Spend Card Authorized User Terms (Celtic Bank)
        • Remote Deposit Capture Terms
        • Stripe Connected Account Agreement
        • Stripe E-sign Disclosure
        • Affiliate Program Terms and Conditions
        • Stripe Services Agreement
  • Desktop app
    • Changelog
      • v0.13.0 | 2025-01-01
    • Product Roadmap
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On this page
  • Fair use
  • Customer accountability
  • Prohibited activity
  • SPAM and unauthorized message activity
  • Unethical, exploitative, and malicious activity
  • Unauthorized use of Dappr Technologies, Inc. property
  • About this policy
  1. Terms

Acceptable Use Policy

Last updated: December 22, 2022

This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Dappr Technologies, Inc. under any ongoing agreement. It’s designed to protect us, our customers, and the general Internet community from unethical, irresponsible, and illegal activity.

Dappr Technologies, Inc. customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

Fair use

We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged, or capacity may be restricted. We are opposed to all forms of abuse, discrimination, rights infringement, and/or any action that harms or disadvantages any group, individual, or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.

Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer’s failure to put in place reasonable security measures. By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question. If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate, without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity

Copyright infringement and access to unauthorized material Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:

  • any material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and

  • any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorized message activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers. Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list. We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products. This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing, and denial-of-service attacks. Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.). Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems. Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of, or discriminate against any group or individual. Other activities considered unethical, exploitative, and malicious include:

  1. Obtaining (or attempting to obtain) services from us with the intent to avoid payment;

  2. Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;

  3. The unauthorized access, alteration, or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;

  4. Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;

  5. Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography, or threaten anyone’s health and safety;

  6. Any act or omission in violation of consumer protection laws and regulations;

  7. Any violation of a person’s privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorized use of Dappr Technologies, Inc. property

We prohibit the impersonation of Dappr Technologies, Inc., the representation of a significant business relationship with Dappr Technologies, Inc., or ownership of any Dappr Technologies, Inc. property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage, or user trust.

About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand. We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of: the date the customer uses our Products after we publish the revised version on our website; or 30 days after we publish the revised version on our website.

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Last updated 6 months ago